Covid-19 Re-opening Measures
To ensure the safety and health of all of our customers and staff, Lollipop’s Playland Bayswater has introduced a range of measures to help stop the spread of COVID-19.
Due to current government capacity restrictions we will be introducing temporary session times for play. We strongly advise that customers pre-book their preferred play session to avoid disappointment. Walk-ins will be welcome but only based on capacity availability.
Play sessions will run from 9am – 1pm and 2pm – 5:30pm on weekdays, and 9am – 1pm and 2pm – 6pm on weekends. At the end of each play session all guests will be required to vacate to enable cleaning to take place before the next session.
Temperature checks will be conducted on all guests (adults and children) and staff up arrival, using a non-touch thermometer. Anyone with a temperature of 38 degrees or above will apologetically be asked to return at another time.
We ask that anyone showing symptoms such as fever, cough, sore through, or shortness of breath saves their visit for another day when they are feeling better.
For the safety of your children our wristband security system will still be in place, however instead of putting the wristband on the child, our staff will now be passing the wristband/sticker to the parent/carer to be put on their child.
We request all customers use cashless payment where possible.
We have increased our already rigorous sanitising schedule of all high touch items and surfaces, as well as thorough cleaning of the Playland and party rooms at the conclusion of each play session.
We will be placing signage and floor markings around the Playland, as well as adding extra space between tables in our cafe to allow for social distancing.
Signage will be placed around the Playland to remind customers how they can stop germs spreading.
Hand sanitiser will be available throughout the Playland for guests and staff to use.
To allow for social distancing, we will be leaving appropriate space between the children on our mechanical ride, unfortunately this may mean that some children will need to wait for the next ride.
We will be keeping a visitor register to allow for contact tracing.
We thank you for your patience and understanding as we seek to do our best to keep all of our customers safe.